Shipping & Returns
We offer free shipping for all orders in the US that are $75+.
Otherwise, our shipping fees are as followed:
|Order Amount||Shipping Cost|
WHEN WILL MY ORDER SHIP?
Since some of our products are made individually for each customer, processing times will vary according to demand but in general, your order's processing time will be 4-8 business days. Please take that into account in addition to the shipping time that will follow. Standard shipping in the US generally takes an additional 3-5 business days, but can take longer during busy holiday seasons.
DO YOU SHIP INTERNATIONALLY?
No, we do not offer international shipping at the moment.
HOW DO I TRACK MY ORDER AFTER IT HAS SHIPPED?
Once your orders ships, a shipping notification that includes your tracking number will be sent to you via email. If you do not see it in your inbox, check your spam folder. We will NOT take responsibility for lost packages that show a delivered status. Some packages are picked up by UPS and are then forwarded to USPS for delivery to you. If you are having trouble tracking your package, please enter your tracking number into one of the following tools instead:
We do not offer returns at the time but we offer ONE size exchange per item/order. Please contact our customer care team within 72 hours of delivery if you need to exchange an item for a different size. You may contact us at firstname.lastname@example.org to request an exchange. Please include your order # or the name and email used when ordering, so we can assist you as quickly as possible. You will be responsible to return shipping but we will cover shipping costs for the new item. To qualify for an exchange, items must be unworn, unwashed and in their original condition. We will NOT accept items that have been worn, laundered or altered in any way.
If you in a rare chance receive *faulty item, we will take corrective action to assist you whether it be a full refund of the purchase price and shipping charges or a replacement product. We must receive the faulty item within 2 weeks in order to process the exchange of return.
*Faulty or damaged items include: unraveled seams and/or holes that are present BEFORE being washed.